Social Media Marketing
When they are looking for the right place to eat, more than four out of five people search social media sites to find customer reviews about restaurants and cafes. Your restaurant’s presence in social media has never been more important. One bad review handled improperly could mean tens of thousands of dollars in lost business for your restaurant. Ignoring the opportunity to build loyalty could mean tens of thousands more lost. That’s where we come in. Restaurant By Click will help your restaurant look its best online so potential customers choose your restaurant over your competition, and we’ll keep them coming back.
Restaurant By Click responds to all of your restaurant’s reviews on Yelp and Google+ Local engages with your restaurant’s community on social media sites like Facebook and Twitter, and manages your local marketing and loyalty on Foursquare. In short, we manage social media to help new customers find and choose your restaurant, and we encourage repeat business from your loyal ones.
Social Media Solutions
Protect your reputation
Your customers are already sharing their thoughts online by posting, liking and reviewing businesses like yours. Restaurant By Click protects your reputation by:
  • Helping your biggest fans spread online word of mouth about your business
  • 24/7 monitoring of the most important review and social media websites
  • Responding quickly to all customer reviews and messages, while they’re fresh
See how a one star increase in Yelp rating can translate to a 9% increase in revenue
Grow your audience
You need an active and engaged audience of current and potential customers to succeed with social media. Restaurant By Click helps grow your audience by:
  • Optimizing your profiles so they look great and are found by people searching for businesses like yours
  • Using highly targeted advertising to grow your fan base locally
  • Cross-promoting your business across multiple social media websites to maximize your online exposure
Within the first 6 months the typical MSH client sees a: 330% increase in Facebook fans, 500% increase in Twitter followers, 244% increase in Foursquare check-ins and 61% increase in monthly Yelp traffic.
Engage and motivate your audience to buy
Restaurant By Click helps you turn fans and followers into customers by:
  • Creating original, engaging content that keeps your business top of mind with your current customers and spreads word of mouth to potential ones
  • Working with you to craft special offers that motivate customers to buy
  • Starting conversations in real time with customers talking about topics relevant to your business
Our content sees engagement rates that are 5x the industry average and helps our customers increase word of mouth on Facebook by 610%
Track your results
We provide you with a personalized dashboard where you can:
  • See everything being said about your business online – all in one place
  • Track key metrics like fan growth, traffic growth, check-ins and more
  • Compare your performance to other businesses in your specific industry
See why The Car Doctor attributes 20-30% growth in revenue to Restaurant By Click
 

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